Contact

How to reach us.

Saarthi is operated by SMEMINDS LLP. Whatever you need, a product question, a billing issue, or a data-protection request, here's exactly who to write to and what to expect.

Support

For anything about your account, billing, uploads, or a feature not behaving: support@smeminds.com. We reply within 2 business days.

Billing & refunds

See our Refund & Cancellation Policy. Refund requests go to support@smeminds.com with your registered business name and Razorpay payment reference.

Data-protection & grievances (DPDPA)

Under India's Digital Personal Data Protection Act, 2023 you may access, correct, withdraw consent for, or request erasure of your personal data. Most of this is self-service from Settings (Download my data, Delete account). For anything that isn't, or to raise a grievance about how we handle your data, contact our Grievance Officer:

• Maheshwariba Yadav. Grievance Officer, SMEMINDS LLP
• Email: ecommerce@smeminds.com

We acknowledge grievances within 48 hours and aim to resolve them within the timelines the DPDPA prescribes.

Registered address

SMEMINDS LLP, A2/306 Sundaram Status, Opp. Swapna Shrushti, Bhestan, Surat - 395023, Gujarat, India.

GSTIN: 24AFZFS5711A1ZX