Contact
How to reach us.
SellerDost is operated by SMEMinds Technologies. Whatever you need — a product question, a billing issue, or a data-protection request — here's exactly who to write to and what to expect.
Support
For anything about your account, billing, uploads, or a feature not behaving: support@smeminds.com. We reply within 2 business days.
Billing & refunds
See our Refund & Cancellation Policy. Refund requests go to support@smeminds.com with your registered business name and Razorpay payment reference.
Data-protection & grievances (DPDPA)
Under India's Digital Personal Data Protection Act, 2023 you may access, correct, withdraw consent for, or request erasure of your personal data. Most of this is self-service from Settings (Download my data, Delete account). For anything that isn't, or to raise a grievance about how we handle your data, contact our Grievance Officer:
- Grievance Officer, SMEMinds Technologies
- Email: grievance@smeminds.com
We acknowledge grievances within 2 business days and aim to resolve them within the timelines the DPDPA prescribes.
Registered address
SMEMinds Technologies, Mumbai, Maharashtra, India. Full registered-office details are on our GST/company records and available on request while we finalise our public listing.